BUT THE RETURNS PROCESS IS awful! Not a big problem anyway as I got something else with the gift card and she liked it very much but there are many terms and conditions on the site which you should read before you make your purchase. Safe shipping and easy returns. The customer service is awful. 3 months of poor responses from CB trying to fob me off & quite rude at times, hoping I will go away, WILL NOT WORK. Used to be the best dresses shop ever, but now they are changing the style The clothes looks like pijamas or prisoners uniforms use to be glamours and to be honest the price is great the material as well But please bring back the beautiful style x. I am so happy with the customer service. (I think it's a HR20-100.) The sizing of the dresses are awful. To find more information about reviews and trust on Sitejabber.com please visit. CONTACT US. But their other dresses arrived in perfect condition so it may just be a one off. I have rec'd a email confirmation aswell as a text message stating my order would be delivered today 27th november it's 16:42pm so i'm doubting it. Today, I spotted an ad on my Facebook feed for the website "winnerattop" Someone commented on Facebook that this website is a mirror of "childtocoll". Special thank you to Audrey and Mia. This was the fastest shipping I’ve experienced, especially during these crazy times!! Had I not found the info from usps, I would've been out of over $200 and they'd be $200 richer, and have the dress back. Xx. This dress exceeded my expectations and I will be a returning customer. Find information about hours, locations, online information and users ratings and reviews. Read the fine print on their website, if you want to make and exchange or return, they make you pay for return shipping. My sister ordered 2 items. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. HAD TO DISPUTE WITH MY BANK. Consumers satisfied with HouseofCB most frequently mention next day, high quality and new dress. How to Check If a Website or Online Store Is Legit? Definitely will purchase future dresses for her. After return I received an email saying item had been worn and was dirty therefore not able to change. One of the worst customer service experiences I've ever had. Delivery ( in my case international) is also super quick. From the friendly help with the order, to the fast shipping and the loving packaging, everything was perfect, as wellFit and quality on all orders. So many positive reviews on YouTube but they are sponsored and they get sent the good quality products whereas the website is just filled with primark quality. They also came nicely packaged in a gift box. HouseofCB has a consumer rating of 3.16 stars from 239 reviews indicating that most customers are generally satisfied with their purchases. Double-Check the Website’s Domain Name It developed a fault within a couple of days and had to pay to return it for them to look at. Please advise your order ID and we will help you with this asap. The team are outstanding. Thank you for all your help. All of their operating sysem prices and other software such as office are marked very cheap in comparision to most stores. for a company that sells such expensive clothing you'd expect a higher standard of customer service & appreciation but it's the total opposite. Also on previous orders I was swimming in a size small. Paid more than the label price on the item!! If you see the “Outlet” icon, ... House of CB might be a new brand but it is showing no signs of slowing down with its luxury party dresses, designer shoes, accessories that help to create the perfect look. Whether you are attending prom for the first... We’re in this together! So disappointed in this company. Disappointed and treated like it's not relevant At a cost of £79 I feel robbed and cheated DONT BUY unless you want to lose your money. Will never shop here again. Statement jewellery and more - ALL designed in London. Would you size up when ordering from house of cb? Save Money With 100% Top Verified Coupons & … I bought a few items for my girlfriend and they are pretty high quality. Bought 2 dresses. You aren't entitled to a refund. Xx, Our order took a few weeks, as poor customer service poor quality goods, terrible customer service and you will have to pay to return. Does anyone know about their quality on the shoes? Outlet Ex. The process of exchanging was very effortless and the online customer service was very helpful and prompt when replying to emails concerning my exchange and delivery. I placed an order on Friday as soon as I did the customer service has been exceptional I have used on line shopping a lot more this year and I can honestly say ordering with this company has been a pleasure I was kept updated right up to the delivery time as I said exceptional. From checking for copycats to the quality of customer service, follow these steps before you even think about paying for something online: 1. I would not hesitate to recommend House if CB and will definitely be buying my daughter more items. Trip planes so I made two separate orders with next day shipping. These sites are distinguished from news satire (which is usually intended to be humorous) as they mislead and sometimes profit from readers' gullibility. Dont give up or be fobbed off, you have right to a refund under the sale of goods act, take it to the Alternative Dispute Resolution or small claims court or your credit card if over £100. The Celine cardigan I bought started falling apart after two months and I was subsequently palmed off by customer service who refused to compensate the faulty item in any way. how do i know it's in stock? 23 House of CB reviews. Check if a website is legit or scam, check site reputation: Powered by Site Trustworthiness API. Koch,Germany. Also the dresses are good quality and very flattering. Forget about them replying to you regarding a refund or returns! Purchased an item in Black Friday sale. HouseofCB ranks 167th among Women's Clothing sites. Had to rate one star as not able to rate zero however is a zero. I've sent so many emails trying to get to the bottom of an order/return and just get a copy and paste response that does not answer my questions (had this several times - I've now sent 10 emails and not had any sort of decent answer about what's going on with my order!) If you would like specific information please contact sales@houseofcb.com letting them know the item you want and where you will ship it to & they will be able to help you. Awful service, awful company. by Sarah Han. Purchasing. Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. Havent seen better one. Site Reputation. It was very stressful for me to find something that I feel confident in; especially looking for something online. I bought a dress a few months ago and it was completely creased and their only suggestion was to get it steamed. But who wants to buy from them again and pay shipping costs?Do not recommend!! I ordered a dress - said 6-7 working days delivery. DONT GIVE UP go to trading standards etc. By the time I get my package it will probably be end of November so this whole ordeal has taken four months... as well as way too much money and time spent on it. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. I am 5'7 with curves. They will say they haven't revieved the item or they toi sent it back as faulty which is not true. All rights reserved. Lego-outlet site is trying to look-alike original Lego site, that is why this site has ‘Lego‘ as a site name and ‘Lego-outlet’ as a Domain name. Don't let this multi millionaire Donna Walker CEO get any richer from YOUR HARD EARNED MONEY, by ripping you and everyone else off with such poor quality goods and charging extortionate prices for poor quality. Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. Do not be fooled like how I was and many people were, Online purchases can only be returned to our warehouses, not in stores. House Of CB is owned by 25 year-old Conna Walker. I've been shopping House of CB for more than 5 years years and I love House of CB and their clothes but I usually go into their stores as I find the quality and care of their clothes much better. 23 Outlet Stores That You Didn't Know You Could Shop Online. Useful. Check out these tips to learn how to get the best deal online without getting scammed. Shop House of CB on sale at Tradesy. The best part of my shopping day today was Melissa, who gave me and my friend absolutely great service, very polite and professional! I exchanged it for the right size and the return exchange was so easy and the customer service was amazing. I am now back from my trip and the parcels have still not arrived. Definitely we are coming back! I ordered a dress for my sister's wedding. Discussion. Even Beyonce has worn the brand a ton! Lego-outlet is the site that is selling Lego products at a very cheap rate. Shop House of CB on sale at Tradesy. What is the return address for house of cb in the us? my question is what size do you suggest i order? Bust pushed up, great looking quality until it arrives... Bra quality was rubbish size XS yet was massive, straps did NOT WORK they just slipped off. All the 5* reviews on Google are written by the company staff, online trading regulations don't apply to them as the company is registered in China. International shipping costs ￡15. A week later I received a refund, no apology or anything. Who manufactures their clothing? Thanks for your patience, as … So in love my dress! After reporting this to the company, they stated it couldn't have been them and I should just send the dress to the dry cleaners. I have to decide how many cable outlets I want and where to put them. Can’t wait to order again & I highly recommend House of CB - My new fav! Are you unsure how to tell if a store's website is actually legit? Again. Their customer service is also some of the worst I've dealt with, they too a month (A MONTH) to get back to an order issue, then refused to allow an exchange. The reps at House of CB were great in assisting in replacing the dress for my wife and she loved the dress. Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. Customer Service was a joke - had to return my items to separate addresses as one of them got returned for some reason (waste of money since I also used tracking). Please do not buy from this company, they don't value their customers and are nothing but rude. When the dress arrived, I opened the box and there was a biro pen mark across the front of the pale dress, it was so obvious and horrible. ... House of CB 20-50% off and 3 for $195 post-Christmas sales. Its the only Outlet in Utah County & features outlet favorites. The reason I returned it in the first place was because it was FAULTY. It provides you all the … Seriously have never had such a bad experience. Stay home *and* save money — what a beautiful sentence. I've been shopping House of CB for more than 5 years years and I love House of CB and their clothes but I usually go into their stores as I find the quality and care of their clothes much better. Better experience in stores than via delivery. Check Website. Fabulous products, amazing design and acceptable prices. Purchased $89 sweater which arrived damaged. The dress was beautiful especially on my wife but we had an issue with shipper delivering the package because we never received it. I tried to return something that I bought but I was shocked I was only given a gift card. I had ordered a dress for my wife as part of an anniversary gift. The price of products is too good to be true that it raises many questions on the working of this website. My emails were being replied to quickly and staff are very nice. As a precautionary health measure for our support specialists in light of COVID-19, we’re operating with a limited team. Read more: What you need to know about store credit cards Outlet shopping moves from exurbs to the suburbs Outlet centers had […] Learn how to stay safe during COVID-19 in our new guide: Normally I have complete faith in Uk shipping so This is definitely the brands lack of professionalism. So I bought a handbag just before Christmas, the retail price was £120. Trending Now: Get 15% Off + More At House of CB With 6 Coupons, Promo Codes, & Deals from Giving Assistant. Worse experience ever. ... as well as Barneys' own in-house brand. If you dare to look bold and different, House of CB is for you. Domestic UK shipping costs ￡10. Xx, Hi, a USA 7.5 would be a 38. Do you like outlet shopping as much as we do? You have to pay for your item to be returned via tracking which costs up to £10 so you have already lost money. Not sure who is behind it but wouldn’t trust them. I had to do lots of chasing for nothing! One of the worst customer service experiences I've ever had. The bandage leggings and matching bandage body suit. Nordstroms Rack, Barneys Warehouse, and Saks Off 5th. Inside the Bulletproof Home Defense ebook you will discover how to protect your family from thieves and attackers, how to stay prepared for any dangerous situation, how to train your family how to behave at the hard times, how to deceive thieves and attackers, a secret silent alarm to use without electricity, how to strengthen your doors like steel, and much more house-defense tips and techniques. I emailed house of cb twice on separate occasions with some queries I had and I couldn't believe how quick I received a response. DO NOT RECOMMEND AT ALL. The only thing I would say that might need some thought, is letting customers know that the product they have sent back for exchange has been received earlier, rather than a when the new item is being dispatched. Please be careful when buying here. I had trouble with my package and house of CB was amazing! !I ordered on Friday afternoon and received my parcel within 5 days, shipping was also complimentary. 571 likes. Prom season is here, and you deserve to look and feel amazing for your big party! The dress I ordered was faulty with poor stitching, very evident on the visible design of the front of the dress, stitching totally unlevel, not finished equally a mess, I returned it as faulty, I paid the postage not realising they should have paid the return postage as was faulty, not me, so need to claim that back too. There are 1303 customers that Brand Outlet, rating them as excellent. Turns out there was a clause stating that sale items are not refundable. Outlets at Traverse Mountain is located in Lehi, Utah just off of I-15, exit 284. (Page 2) Cannot wait to wear them! The store showcases plenty of choices when it comes to clothes, dresses, shoes, accessories, lingerie as well as swimwear for women to make them feel confident about their looks. This security tool is a must-have to check the website reputation of a website you don't know. Our shipping requires 2-3 working days to deliver to most countries, depending on where the stock is located. Meet the House of CB, the London-based brand that's stocked with of-the-moment bodysuits, fitted bandage dresses, sleek suits—basically everything you … Originally ordered as an early bday gift to myself in mid-July and I am only now potentially getting my returned items (they kept on being out of stock after I already asked for other items). Orders i was unsure what the quality of their reps House of CB inspires and encourages women to their... 3 & a half stars when NEARLY 50 % of people GIVE one star as not able to return for! Was well worth it Brand new dress they can guide you with this asap wearing. 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